Website support as you need it, when you need it
Prefer just paying for the website support or server support as needed? WSM’s per-incident support provides hourly support services to businesses who want to engage for as little as 2 hours of billable time. We can help you troubleshoot, diagnose, configure, optimize, develop, or enhance your website, application, or server when you need it.
Need help quickly? We offer same-day expedited service and off-hours support for critical needs (rate premiums apply).
How We Can Help
You can engage with as little as 2 hours of billable time, for a wide range of support services including:
Website and server performance tuning, optimization, functional testing, penetration testing
Firewall configuration, remote access settings, security settings, FTP accounts and other utilities
Install and configure SSLs or other server and application utilities
Install and configure Google Analytics or other website stat scripts and packages
Website version and plug-in version updates including WordPress, Drupal, Joomla, Magento, osCommerce, X-Cart, PHP-BB, vBulletin and all custom application upgrades
Website, database, application and server error diagnostics and resolution
Custom server configurations (Windows, LAMP, WAMP) including cloud server setup and configuration
Multi-server setups with load balancing, separate DB servers and clustering
Hourly programming and application development services, including custom script development, database development, API development
Interested in monthly support or maintenance instead? Check out our plans!
Order Per-Incident Support
Comprehensive, expert level technical support at flexible hourly billing terms and budget-friendly rates. Same day expedited service and off-hours staff for critical support requirements (rate premiums apply).