Per-Incident Support

WSM Incident Based Support Services

WSM hourly support services are available on a per-incident basis. Our engineers are experts in troubleshooting, diagnostics, configuration, optimization, development, extension and enhancement for all types of websites, applications and servers.

Website and server performance tuning, optimization, functional testing, penetration testing
Configure firewalls, remote access settings, security settings, FTP accounts and other utilities
Install and configure SSL's or other server and application utilities
Install and configure Google Analytics or other website stat scripts and packages
Website version and plug-in version updates including WordPress, Drupal, Joomla, Magento, osCommerce, X-Cart, PHP-BB, vBulletin and all custom application upgrades
You can engage with as little as 2 hours of billable time, for a wide range of support services including:
Website, database, application and server error diagnostics and resolution
Custom server configurations (Windows, LAMP, WAMP) including cloud server setup and configuration
Multi-server setups with load balancing, separate DB servers and clustering
Hourly programming and application development services, including custom script development, database development, API development

Comprehensive, expert level technical support at flexible hourly billing terms and budget-friendly rates. Same day expedited service and off-hours staff for critical support requirements (rate premiums apply). WSM is your 1-stop solution for all your support needs, from server-to-browser.

Per-Incident Support

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